How does the app work?

The app focuses to what truly matters to you – health, mindset, finance, relationships, career and leisure. Set a reminder and begin each day in the 'Today' tab of the app, with personalized actions and content aligned with your goals. Pitstop simplifies habit-building: straightforward, effective, and to the point.

How do I see my progress?

Navigate to the 'Your Journey' tab in the app to view your current progress in the Wheel of Life, as well as a summary of your total pitstops, completed quick wins and habits, saved learnings, and completed actions.

Can I favorite content to read or listen to later?

Yes, just click the icon in the top right corner of the brief's summary page. It will be saved in the 'Your Journey' tab, allowing you to read and listen anytime.

Can I access Pistop offline without internet connection?

The app requires an internet connection to access its content.

I just purchased a subscription but my account did not update

If you purchased a subscription to Pitstop 1:1 Coaching and do not have access, just log out and log back in again to your account. That should refresh your account and allow you to move forward with your Pitstop Journey.

How do I get the latest version of the Pitstop app?

To download the newest version of the Pitstop app, follow the steps below:

iOS:
- Visit the App Store
- Tap "Updates" in the bottom right corner
- Scroll to the Pitstop app and tap "Update"
- If it is not there, that means you are up to date!

Android:
- Visit the Google Play store
- Open 'Settings' and tap "My apps & games"
- Scroll down to the Pitstop app and tap "Update"
- If it is not there, that means you are up to date!

What device requirements are there?

The Pitstop app is currently optimized for:
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- Apple Devices (iPhone, iPad, iPod Touch) with an operating system of iOS 15 or above
- Android Devices (phones and tablets) with an operating system of 7.0 or above

For the best Pitstop experience, we do recommend updating your operating system to the latest available version.

My session is freezing. What can I do?

If your session is freezing, there may be a software conflict affecting your device. We recommend deleting the app and reinstalling it. If you continue to experience issues, please contact us at support@takeapitstop.com

How can I review my subscription details

If you purchased your subscription via Apple App Store:
- Open the Settings app
- Tap on your name
- Tap "Subscriptions"

If you purchased your subscription via Google Play:
- Open the Google Play Store
- Tap Menu (3 small horizontal lines) next to "Google Play"
- Tap Subscriptions

Do you have gifting subscription options?

Not at present. Please check back soon for further updates.

How do I cancel my subscription?

To cancel your Pitstop subscription please follow the steps below:

If you purchased your subscription via Apple App Store:
- Open the Settings app
- Tap on your name
- Tap "Subscriptions"
- Select the Pitstop subscription
- Tap "Cancel Subscription" to disable it from auto-renewing at the end of the current billing cycle

If you purchased your subscription via Google Play:
- Open the Google Play Store
- Tap Menu (3 small horizontal lines) next to "Google Play"
- Tap Subscriptions
- Find the subscription you want to cancel
- Tap Cancel

How do I pause my subscription

To pause your Pitstop subscription please follow the steps below:

If you purchased your subscription via Apple App Store:
- Open the Settings app
- Tap on your name
- Tap "Subscriptions"
- Select the Pitstop subscription
- Tap "Pause Subscription" to disable it from auto-renewing at the end of the current billing cycle

If you purchased your subscription via Google Play:
- Open the Google Play Store
- Tap Menu (3 small horizontal lines) next to "Google Play"
- Tap Subscriptions
- Find the subscription you want to cancel
- Tap Pause